Privacy Policy

Last Updated: August 17, 2026

Alabama Contract Solutions LLC, doing business as SGR Facility Services (“SGR Facility Services,” “SGR,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://sgrclean.com, including related pages and subdomains that link to this Privacy Policy (the “Site”), contact us, request an estimate, communicate with us, or use our services.

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Information You Provide to Us

We may collect personal information that you voluntarily provide when you contact us, submit a form, request an estimate, schedule or inquire about services, communicate with us by phone, email, or text message, or otherwise interact with our business.

This information may include:

Name

Business or organization name

Email address

Telephone or mobile number

Service or property address

Billing or mailing address

Information about your facility, property, or requested services

Communications and messages you send to us

Estimate, scheduling, service, and customer account information

Other information you choose to provide

If electronic payments are offered, payment information may be processed by a third-party payment processor. We may receive information relating to the transaction but may not directly receive or store your complete payment card information.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

Internet Protocol (IP) address

Browser type

Device type

Operating system

Referring website or page

Pages viewed

Date and time of visits

General or approximate location based on IP address

Information about how visitors interact with the Site

We use this information to operate the Site, understand website traffic, improve our services and marketing, maintain security, and diagnose technical problems.

2. COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies, pixels, analytics tools, and similar technologies to operate the Site and understand how visitors use it.

Cookies are small files stored on your device that may help remember preferences, measure website performance, understand traffic patterns, and improve your experience.

Some cookies or similar technologies may be provided by third-party service providers that assist us with website hosting, analytics, advertising, communications, or other business functions.

You may be able to control cookies through your browser settings or through cookie-management tools made available on the Site. Disabling certain cookies may affect how some parts of the Site function.

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

Respond to questions and requests

Prepare and provide estimates or proposals

Schedule and provide cleaning or facility services

Communicate about scheduled or completed services

Provide customer service and support

Maintain customer and business records

Process billing and payments

Improve our Site, services, operations, and customer experience

Send service-related notices and administrative communications

Send marketing or promotional communications when permitted by law or with appropriate consent

Prevent fraud, abuse, and security incidents

Enforce our agreements and policies

Comply with applicable legal, tax, accounting, and regulatory requirements

Establish, exercise, or defend legal rights

4. HOW WE DISCLOSE INFORMATION

We do not disclose personal information to third parties for purposes unrelated to operating our business except as described in this Privacy Policy.

We may disclose information to service providers that perform services solely on our behalf and as reasonably necessary to operate our business, including providers of:

Website hosting

Customer relationship management and business software

Email and text-message communications

Telephone services

Scheduling and automation

Analytics

Advertising and marketing technology

Payment processing

Accounting and bookkeeping

Information technology and cybersecurity

Other services necessary to operate our business

These providers may access information only as reasonably necessary to perform services for us and subject to their applicable contractual and legal obligations.

We may also disclose information:

When required by law, subpoena, court order, or other legal process

When reasonably necessary to protect our business, customers, property, safety, or legal rights

In connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction

With professional advisers such as accountants, attorneys, insurers, or consultants when reasonably necessary

With your direction or consent

5. MOBILE INFORMATION AND TEXT MESSAGING

If you provide a mobile telephone number and consent to receive text messages, we may use that number to communicate with you regarding inquiries, estimates, appointments, services, customer support, reminders, follow-up communications, and, where you have provided appropriate consent, promotional communications.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to a message. You may reply HELP for assistance or contact us using the information provided below.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Additional terms presented when you opt in to text messaging, along with our Terms and Conditions, may also apply to those communications.

6. EMAIL COMMUNICATIONS

If you provide your email address, we may use it to respond to inquiries, send estimates or service information, provide administrative communications, and send marketing communications where permitted.

You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in the email or by contacting us.

Even after opting out of promotional communications, we may continue to send non-promotional communications reasonably necessary to provide requested services, respond to inquiries, process transactions, or administer our relationship with you.

7. TESTIMONIALS AND REVIEWS

We may display customer testimonials, reviews, photographs, or similar content when we have an appropriate basis or permission to do so.

If you previously authorized us to use a testimonial or other personally identifiable customer content and would like us to remove it from a location under our control, please contact us.

Removal from our Site does not necessarily remove information that has already been independently published, copied, or displayed by third-party platforms outside our control.

8. THIRD-PARTY WEBSITES AND SERVICES

The Site may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third parties. Information you provide directly to a third party is governed by that third party's privacy policy and terms.

We encourage you to review the privacy policies of third-party websites and services before providing personal information.

9. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, network, electronic transmission, or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to satisfy legitimate business, contractual, accounting, tax, insurance, legal, and regulatory requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable law and ordinary backup and record-retention procedures.

11. YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have rights regarding your personal information.

You may contact us to request that we:

Provide information about personal information we maintain about you

Correct inaccurate information

Update your information

Delete certain personal information

Stop certain marketing communications

Address questions about how your information is used

These rights may be subject to exceptions or limitations under applicable law, including requirements that we maintain certain records.

To stop promotional emails, use the unsubscribe option provided in the communication.

To stop text messages, reply STOP.

12. CHILDREN'S PRIVACY

The Site and our services are intended for businesses, property owners, property managers, and other adults seeking commercial or facility services.

We do not knowingly collect personal information online from children under 13. If we learn that we have inadvertently collected such information, we will take reasonable steps to delete it.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.

When we update the Privacy Policy, we will post the revised version on the Site and update the “Last Updated” date at the top of this page.

Material changes will be handled in accordance with applicable law.

14. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or personal information associated with you, please contact:

Alabama Contract Solutions LLC, d/b/a SGR Facility Services

Email: [email protected]

Website: https://sgrclean.com